Delivering Happiness: A Path to Profits, Passion, and Purpose info
- Delivering Happiness: A Path to Profits, Passion, and Purpose [Hardcover] [Jun 07, 2010] Hsieh, Tony
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Pay new employees 00 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over billion in gross merchandise sales every year. In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for 5 million. He then joined Zappos as an adviser and
